Check in & Check out Timing Policy
Our check-in time is 12:00 PM and check-out time is 10:00 AM. Check-In prior to 09:00 AM are held from the previous evening itself and charged. Check-Out from 12:00 PM to 06:00 PM are charged additional half day rate. (Subject to availability) Check-Out after 06:00 PM are charged additional full day rate. (Subject to availability)
Payment Terms: For All Bookings the Credit Card will be Pre-Authorised/Verified on the day of booking. For invalid Credit Card the guest has to provide an alternate valid CC details within 24 hours or else the booking will be cancelled. For all Advance Purchase/Non Refundable Rates the Credit Card will be charged for the full booking amount on the day of booking. All Advance Payments will attract 18% GST as per Gov Rules. Cancellation/Amendment Policy: Booking cancelled/amended in the last 72 Hrs (3 days) prior to check in will carry 100% retention charge. No Cancellations/Amendments/Refund allowed on Advance Purchase Rates.
Refund Policy: All refunds are subject to GST Charges of 18% No Show Policy : A no-show will carry 100% retention charge.
Children and Extra Beds Policy: Children under 5 years stay free of charge when using existing beds. One additional child 6 years – 12 years is charged @ Rs. 1500/- per night in an extra bed. One additional adult 13 years & above is charged @ Rs. 2000/- per night in an extra bed. The maximum number of extra beds/cribs in a room is 1.
Security Policy: We require mandatory photo identity proof such as Driving License, Passport, Aadhar Card for Indian nationals. PAN card should be accompanied by valid address proof document. All Foreign Nationals should mandatory carry a valid passport and visa.
Management reserves the right to decline any guest check-in, if found unsatisfactory, at the time of check-in. Management reserves all the rights to dishonour the check-in. In such case respective cancellation charges will be levied as.
